Erica McKinney is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Erica McKinney may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/9/2020
Information that we collect
You can use our Site without being required to provide any personal data to us. We only collect personal data about you on the Site which you volunteer when you email us, by using our online forms, in order to deliver a service to you, or to send you newsletters or other information. In addition to the information you provide to us, we collect certain information when you visit our Site.
We may collect and process the following types of personal data about you:
Identity Data including name, username or similar identifier, civil status, title, date of birth and gender.
Contact Data including billing address, delivery address, email address and telephone numbers.
Financial Data including bank account and payment card details.
Transaction Data including details about payments to and from you and other details of services you have purchased from us.
Technical Data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site.
Profile Data including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data including information about how you use our Site and services.
Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
Purposes for which data is collected and processed
Erica McKinney processes the types of data listed above for the following purposes:
- For technical and operational reasons related to maintaining, operating and monitoring our Site
- Communicating with you in the course of our business
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To register and create an account on our Site and to provide you with customer services.
- For the scheduling of appointments requested by our clients and to contact our clients in relation to appointment scheduling (please note we may use your telephone number to contact you in relation to scheduling appointments).
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- To improve our products, services or website
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this Privacy Statement. If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt-out of these new uses.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Changes to this Privacy Statement:
We reserve the right to change this Privacy Statement from time to time at our sole discretion. If we make any changes, we will post those changes here and update the “Last Updated” date at the bottom of this Privacy Statement. However, if we make material changes to this Privacy Statement, we will notify you by means of a prominent notice on the Site prior to the change becoming effective. Please review this Privacy Statement periodically for updates.
For the purposes of providing you with psychotherapy, counselling, healing or life coaching services which adhere to industry ethical guidelines and best practises and insurance requirements, I need to request and retain some personal information and to hold brief notes on each session. In line with the EU General Data Protection Regulation (GDPR) effective 25th May 2018, I will request your confirmation of consent for this during our first session.
How and Why I Use Your Personal Information:
As well as your contact information such as address, telephone, email address, next of kin, information of a sensitive nature is shared with me in the natural course of our sessions together. Such information is used for the sole purpose of providing you with the best care and service.
Your Personal Information is treated as highly confidential and in between sessions is stored in a secure place in my home. Some limited information may be stored on my computer, when for example an initial contact request is made by email, a direction email is sent to you in advance of your first appointment or an exercise or information sheet is sent to you during the course of our work.
Your information will not be disclosed to third parties, except:
In such circumstances where I am obliged to do so by Law or in the course of my professional supervision (see Limits to Confidentiality below for more detail)
In keeping with best practise and insurance requirements in my profession, your information will be retained securely for a period of 7 years.
Your right to withdraw consent for processing of personal information:
You have the right to withdraw your consent for processing of your personal information, have your personal information erased, or the processing restricted. I agree that any consent given by you may be withdrawn by you at any time by contacting me in writing.
Please note that withdrawing consent and request for restriction/erasure may affect my ability to function in my role as counsellor, psychotherapist, healer or life coach and may be subject to limitations in order for me to comply with a number of legal and regulatory obligations.
Limits to Confidentiality:
The matters that you discuss with me in the course of all counselling, psychotherapy, healing or life coaching sessions are treated as strictly confidential. However there are exceptions to confidentiality which I outline below and will also outline in your first session:
In accordance with the IACP code of ethics and good practice I attend professional supervision, both individual and group.
- The purpose of supervision is to ensure ethical practice.
- Supervision operates under the same confidentiality requirements as your therapy with me.
- I may explore elements of my work with you (referring to you only by first name) in supervision in order to gain perspective, receive advice, resolve dilemmas and be able to help you better.
Areas where I am obliged to break confidentiality in order to protect you or someone else:
- If you are at imminent risk of harming yourself and/or another person. In these situations, your protection or the protection of the other person takes priority and I have a responsibility to break confidentiality.
- If you make a disclosure regarding abuse of a child or vulnerable adult, having occurred in the past or happening currently, revealing the identity of the perpetrator, I am legally obliged to make a report to TUSLA, the Child and Family Agency.